Last updated 14 November 2026
Privacy notice for this website
This notice explains what personal information Call Up Crew Ltd, trading as Call Up Group, collects through callupgroup.com and what we do with it. Our products will have their own privacy notices when they launch.
Who we are
Call Up Crew Ltd (trading as Call Up Group) is the controller of your personal information. We're a company registered in England and Wales (number 15747946), with our registered office at 1st Floor, 5 Century Court, Tolpits Lane, Watford WD18 9PX. We're registered with the Information Commissioner's Office. You can contact us about privacy at hello@callupcrew.com.
What we collect
- Visiting this website. We don't use cookies, analytics, advertising or tracking of any kind. Our web hosting provider keeps standard technical logs (your IP address, browser type, the pages requested and the time) to keep the website running and secure.
- Emailing us. If you email us, we receive your name, email address and whatever you include in your message.
Why we use it, and our lawful basis
- To keep the website secure and working: our legitimate interest in running a safe website.
- To reply to your email and deal with your enquiry: our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract.
Who we share it with
We use a web hosting provider for this website and Google Workspace for our email. They process information only on our instructions. Some of these providers may store information outside the UK; where they do, it's protected by safeguards approved under UK data protection law, such as the UK International Data Transfer Agreement or the UK extension to the EU–US Data Privacy Framework. We don't sell your information or share it for marketing.
How long we keep it
Hosting logs are kept for a short period by our hosting provider and then deleted. We keep emails for as long as we need them to deal with your enquiry, and no longer than two years unless it leads to an ongoing business relationship.
Your rights
You have the right to ask for a copy of your personal information, to have it corrected or deleted, to object to or restrict how we use it, and to ask us to move it to someone else. Email hello@callupcrew.com and we'll respond within one month.
If you're unhappy with how we've handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
Changes
We'll update this notice if what we do changes, and show the date it was last updated at the top.